Timeline of outcomes
6 mo
roadmap pulled forward
Feb 2025 — PresentNow
Sr. Product Manager @ Lightcast
AI-native Work Intelligence
Decision layer for enterprise AI transformation.
- Leading 0→1 strategy for an AI Task Intelligence engine guiding Fortune 500 leaders on what to automate, augment, or keep human.
- Defined a multi-year M&A integration strategy for Rhetorik, consolidating acquired and existing data products into a single enterprise offering.
- Shipped a high-fidelity prototype of a unified intelligence layer that pulled the roadmap forward by ~6 months.
- Surfaced early signals from customer + sales-pipeline data, drove alignment to sunset a misfitting product before further investment.
0→1AIM&AEnterprise110+
countries live
Feb 2023 — Feb 2025
Sr. Product Manager @ Randstad
Global Identity Platform · 110+ countries
10× faster go-live · <1% post-launch tickets.
- Reduced client time-to-value by ~90% with a zero-touch onboarding system triggered by real-time layoff events.
- Delivered global SSO migration across ERP and internal systems with <1% post-launch support tickets.
- Defined an API-first identity strategy with SCIM-based lifecycle automation across regional + sovereign cloud constraints.
- Increased user engagement 30%+ by introducing A/B experimentation and behavioral analytics frameworks.
IAMEnterpriseGlobalExperimentation$5M
ARR in 18 months
Jan 2022 — Dec 2022
Lead Product Manager @ Zenoti
New vertical expansion · Fitness
$5M ARR in 18 months from a new vertical.
- Defined the multi-year strategy and roadmap for Zenoti's entry into Fitness, capturing $5M ARR within 18 months.
- Evolved a legacy spa/salon product into a scalable enterprise fitness solution across product, design and GTM.
- Managed and mentored 2 PMs driving execution across platform and growth initiatives.
0→1EnterprisePeople$500K
annual opex saved
Feb 2021 — Jan 2022
Sr. Product Manager @ Zenoti
SMB Mobile App + Switching Moat
~$500K/year saved · faster competitive switching.
- Led 0→1 discovery and launch of an SMB mobile app for spa & salon businesses, driving early PMF and onboarding adoption.
- Designed a one-click migration system to onboard customers from competitor platforms, cutting ~$500K/yr in operational overhead.
- Optimized monetization through high-velocity pricing and subscription A/B testing.
0→1MobileSMBPricing3×
faster GTM cycle
Feb 2018 — Feb 2021
Product Manager @ Telus Health
Cloud CRM · Hardware → SaaS pivot
3× faster GTM · $700K opex saved.
- Launched a proprietary cloud-native CRM that cut GTM cycle by 3× and saved $700K in operational cost.
- Pivoted a hardware-based fall-detection product into a B2B SaaS platform contributing 7% of FY2020 revenue.
HealthcareSaaSPivot100%
CRTC compliance
Feb 2017 — Feb 2018
Product Manager @ Telus Communications
Contract & Invoice Lifecycle Platform
100% CRTC compliance · automated billing.
- Built and launched a 0→1 contract and invoice lifecycle platform, ensuring 100% CRTC and global data-privacy compliance.
- Orchestrated a 15+ person cross-functional pod (Eng, Legal, Sales, CS) to translate complex regulation into a seamless billing experience.
0→1CompliancePlatform2007 — 2017
Earlier
- Asst. Category Manager @ Best Buy · Dec 2015 — Feb 2017
- Accounts Manager @ Trident · Aug 2013 — Jul 2015
- Brand Manager @ Godrej Properties · Jun 2012 — Aug 2013
- Sr. Systems Engineer @ Infosys Technologies · Aug 2007 — May 2010
Education & credentials
MBA
Xavier University, India · 2010–2012
B.E.
Thapar University, India · 2003–2007
AI Product Management
Duke University (online) · 2023